It’s important to regularly communicate with residents about seasonal changes, annual maintenance prompts, and of course, general home upkeep. Many renters have never owned before and even grew up living in rental situations, so they are not aware of common household issues and how to prevent them.
We’ve broken down a simple example of what to highlight in regards to Maintenance below:
DO NOT put these items down the garbage disposal:
Reminder: Call 911 and/or your gas provider immediately if you sense any indication of fire, carbon monoxide, electrical danger, or a gas leak.
For the following situations involving threat of permanent property damage, please take action immediately and call our office or on-call service right away:
After Hours/On Call Service: 1-866-380-5726
For all non-emergencies, please submit a request through your Appfolio online portal or call our office.
Note: If it is determined that any problem is tenant caused, you will be charged. Invoices are sent through Appfolio.
Additional resources regarding landscaping or snow removal are available by request through our office.
Further, by providing routine reminders about lease expectations MOD Properties avoids any need for arguments later on and keeps everyone accountable for the appropriate standards. We also regularly reach out to residents addressing the following:
Having this record of written communication to our residents also minimizes risk for liability and protects our owners’ assets more thoroughly.
If you want to know more about how to keep the best renters happy in your home, reach out to schedule a consultation: https://calendly.com/jason-modproperties/meet
Also – additional resources and answers to other Resident FAQs can be found on our website: https://www.modprop.info/tenants/